Policies

Processing
We maintain most items in our inventory and will do our best to ship within 24 business hours after receiving your order. We order on a daily basis from the manufacturer, but due to high demand, please allow 2 to 3 weeks for delivery of out of stock items. We will notify you of the anticipated shipping date at the time your order is processed.
Sales Tax
All sales that are shipped to a State of Texas address will be charged 6.75% state sales tax at time of check-out. Orders shipped outside the State of Texas are not subject to sales tax.
Shipping
The majority of our products are shipped USPS Priority with Delivery Confirmation. Once shipped you should receive your order within 4 business days. Depending on circumstances we may from time to time select other carriers. Shipping and handling charges will be added to your total at check-out. Shipping charges are based on number of items purchased, their size, and weight. At this time we are unable to fill or ship orders outside the United States of America.
Payments
We accept all major credit cards. You do not have to be a PayPal member to utilize their payment service. All payments are in U.S. Dollars only. No checks or COD orders will be accepted. 
Privacy
All customer information including but not limited to name, e-mail address, mailing address, credit card number, expiration date, and billing address is solely for the purpose of billing the customer. All accounts will remain secure at all times and will never by any means be shared with a third party.
Damaged Products
We take great precautions to assure that all orders arrive at their destination in their original condition. However, there are times that merchandise may be damaged during shipping. If you receive a damaged item, please notify us within 24 hours of receipt of product. You must receive a return authorization code before returning any damaged product. We will be more than happy to replace the damaged item upon our receipt of the original damaged product purchased.
Defective Products
If any product is defective, and is an EyCatchers® product manufactured by Next Innovations, LTD.  please contact them directly. All necessary information will be included with your shipment. Any other products that may be purchased through this website please contact us.

 

Questions or comments? Please e-mail us at sales@eycatchersonline.com
Copyright © 2005 EyCatchers® Online
Home :: EyCatchers :: TruImage :: InnerEy :: Gazing Balls :: Terra Decor :: Product Info :: Policies :: Contact :: Links